Return and Refund Policy

Welcome to Section 44's Return and Refund Policy. We're committed to your satisfaction and have outlined a clear, fair policy in line with Australian Consumer Law.

Change of Mind Returns

  • Time Frame: Return within 30 days of receipt.
  • Condition: Product must be in its original, unopened condition and packaging.
  • Shipping Cost: Customers bear the cost of return shipping.

Faulty or Damaged Products

  • Reporting: Contact us within 14 days of receipt.
  • Eligibility: Replacement, credit, or full refund, including return shipping cost.
  • Requirements: Proof of purchase and evidence of the issue.


  • Method: Original payment method.
  • Processing Time: Up to 14 business days.
  • Shipping Cost: Non-refundable for change of mind returns.


  • Availability: Subject to stock availability.
  • Criteria: Same as change of mind returns.

Returning Your Item

  1. Contact Us: Initiate the return with our customer service team.
  2. Package Securely: Include all original packaging and documentation.
  3. Return Address: We will provide the address and any additional instructions.


For any queries regarding our policy or specific returns, please contact us.

Please Note

  • Our policy is in accordance with Australian Consumer Law.
  • We reserve the right to decline a return or refund if conditions are not met.

Thank you for choosing Section 44. We're here to ensure a fair and pleasant shopping experience.

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